Terms of service

Last updated: January 2026

This website is operated by WESZEN LIMITED, trading as Covaso ("we", "us", or "our"). By accessing or using this website, including purchasing products from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website.

1. Use of Our Website

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.

You agree not to use our website for any unlawful purpose or in violation of any applicable laws or regulations.

2. Products & Services

We strive to ensure that all product descriptions, images, pricing, and other information are accurate. However, errors may occasionally occur.

We reserve the right to:

Modify or discontinue products at any time without prior notice.
Limit the quantities of products available for purchase.
Refuse or cancel any order at our discretion.

3. Pricing & Payment

All prices displayed on our website are subject to change without notice.

Payments are processed securely through trusted third-party payment providers. We do not store your complete payment information.

We reserve the right to cancel orders resulting from pricing errors, suspected fraud, or unauthorized transactions.

4. Shipping

Orders are generally processed within 1–3 business days.

Estimated delivery times are provided for reference only and are not guaranteed. Delivery may be affected by customs processing, carrier delays, weather conditions, or other circumstances beyond our control.

Please refer to our Shipping Policy for more information.

5. Returns & Refunds

Returns, refunds, and cancellations are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have read and accepted our Return & Refund Policy.

6. Intellectual Property

All content on this website, including text, graphics, images, logos, icons, and other materials, is the property of WESZEN LIMITED or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

7. Third-Party Services

Our website may include links to third-party websites or services for your convenience.

We are not responsible for the content, privacy practices, or policies of any third-party websites or services.

8. Disclaimer of Warranties

This website and all products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we make no warranties, express or implied, regarding the operation of this website or the accuracy, reliability, or availability of its content.

9. Limitation of Liability

To the maximum extent permitted by applicable law, WESZEN LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or any products purchased through it.

Nothing in these Terms excludes any rights that cannot legally be excluded under applicable consumer protection laws.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes become effective immediately upon publication on this website. Your continued use of the website constitutes acceptance of the updated Terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.