Once your order ships, we'll email you a tracking number (please allow 2–5 business days for tracking to become active).
How to track your package
- Find the tracking number in your shipping confirmation email.
- Open 17TRACK — a free universal tracker that works with all our carriers.
- Paste your tracking number to see real-time delivery status.
Haven't received a tracking number?
Orders are processed within 1–3 business days. If it's been longer than 3 business days since your purchase and you haven't received a shipping confirmation, check your spam folder first, then contact us at support@covaso.com with your order number — we'll get back to you within 24–48 hours.
Package seems stuck or lost?
International tracking can occasionally pause for a few days during carrier handoffs — this is normal. If your package hasn't moved for more than 7 days or the estimated delivery window has passed, reach out to us and we'll investigate with the carrier right away. See our Shipping Policy for full details.