Contact information
Last updated: January 2026
We’re here to help. If you have any questions about your order, shipping, returns, or product information, please feel free to contact us.
Customer Support
For all inquiries, please contact our support team:
Company Name: WESZEN LIMITED
Email: support@covaso.com
We typically respond within 24–48 business hours.
Order Support
If your inquiry is related to an order, please include:
- Order number
- Full name used at checkout
- Email address used for purchase
- A brief description of your issue
This helps us resolve your request faster.
Business Hours
Our support team operates during the following hours:
Monday – Friday
Response within 24–48 hours
Weekends & Public Holidays
Responses may be delayed
Common Requests We Handle
- Order status & tracking updates
- Shipping delays or lost packages
- Return & refund requests
- Product questions
- Payment issues
Important Note
If you have not received a reply within 48 hours, please check your spam or promotions folder, or resend your message.