Privacy policy

Privacy Policy

Last updated: January 2026

This Privacy Policy describes how WESZEN LIMITED, trading as Covaso ("we", "us", or "our"), collects, uses, and shares your personal information when you visit our website or make a purchase.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect the following information:

Personal Information

Information you voluntarily provide, including:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by our payment providers)

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages viewed
  • Referring website
  • Date and time of your visit
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate with you regarding your purchases
  • Improve our website, products, and services
  • Detect and prevent fraudulent or unauthorized activity
  • Send promotional communications where permitted by law or with your consent

3. Sharing Your Information

We may share your personal information with trusted third-party service providers that help us operate our business, including:

  • Payment processors
  • Shipping carriers, fulfillment providers, and logistics partners
  • Website hosting providers
  • Analytics and marketing service providers (such as Google Analytics and Meta)

We do not sell your personal information.

4. Cookies

We use cookies and similar technologies to:

  • Remember your shopping cart and preferences
  • Improve website performance and functionality
  • Analyze website traffic
  • Support marketing and advertising activities

You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Withdraw consent to marketing communications
  • Request a copy of your personal data where applicable

To exercise any of these rights, please contact us using the details below.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Services

Our website may contain links to third-party websites or use services provided by third parties.

We are not responsible for the privacy practices or content of those third-party websites or services.

9. Children's Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective immediately upon posting the updated version on this page. The "Last updated" date at the top of this page will indicate when the policy was last revised.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: support@covaso.com